Speaking Topics

Sam Black is a national speaker and can present to groups as small as 10 and as large as 300. Key topics presented in the past have included:
How to Build Your Business Using the Phone Effectively
Treating Your Customers as Guests
Automating Your Call Center
How to Hire the Best Telemarketing Rep
Writing an Effective Telemarketing Script
How to Coach your Managers’ Career Path
Customer Service for Support Staff
Phone Skills for Effective Communications
Effective Coaching for the Call Center Manager

Sam Black can speak on any customized topic that involves:
Sales, Telemarketing, Prospecting and Networking
Scripts, Customer Service, Financial Services Selling (Mortgages, Insurance)

These presentations can be workshops or speeches.