Monday, December 11, 2017

        

My first meeting with Sam was when I attended one of her Telephone Selling Skills workshops. At the time I was a caller for DataMarq, a marketing firm. Since then I have advanced from a calling position to call center coordinator and HR Director and am utilizing other programs by Sam such as: Monitoring/Coaching for Supervisors, Script Writing/Development, Profiles on the Web Assessment tools, and Field Selling Skills.

While all the courses have been knowledgeable and helpful, the course I am utilizing the most is the Script Writing/Development. Our business brings on new calling campaigns weekly and I find myself in a constant state of scripting. The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq (A Direct Marketing Co.)

Top qualities: Great Results, Expert, High Integrity

Sam prepared exceptional materials and trained my sales people so they could not lose. She provided solutions and made sure the trainees knew what she was talking about. She is strong but not pushy, friendly but not gushy, reliable in every way. Her networking expertise is available on my website in the Women's Yellow Pages. She is principled and a remarkable woman.

Jan Scott,
Publisher Women's Yellow Pages

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

Sam has every talent ..the very best in her area training ,structuring.. incredibly popular with clients all over the world worked with her and my clients there is no one who is more qualified to deliver 200% in assignments best networker.

Bill Collinger
Presisdent Collinger and Associates St. Louis MO

Top qualities: Personable, High Integrity, Creative

Sam has been an intregral part of my team at several companies. I first worked with Sam at Citicorp Mortgage, then Prudential Home Mortgage, Harbourton Mortgage and HomeSpace. Each time I was looking to instill a culture of sales and service while challenged with building new companies/departments. Sam has programs that bring out the best in people. Her sales and service modules provide excellent content. But more important is the delivery. Sam has an ability to get the message across with a combination of humor and personality that makes the training fun and results in excellent retention. Her follow up program is excellent as well, as it ensures the traininig is on-going, not a one time event. I highly recommend Sam and look forward to working with her again.

Jim Pogue
Gateway Mortgage

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