Wednesday, January 17, 2018

        

NATIONAL CLIENTS and INTERNATIONAL CLIENTS
Aames Financial - CA - Script and TM Training

AC Electric - FL - Webinars-Sales and Customer Service Training
Adair-Green - GA - Scripts
Allegacy Federal Credit Union - SC- Customer Service /Call Center

Alpha Bank - Romania - Sales Training
AmeriNet Financial - CO - Script, TM Training, Supervisor Coaching
Associates Insurance - TX - Assessments, Script, TM Training
AT & T Universal Card - FL - Script
AT & T Customer Service - KS - Management Coaching
Auto Glass Plus - TX - - Assessments, Script, TM Training, Supervisor Coaching
Bank of Ireland - Script

Bank of New Zealand - NZ - Inbound Call Center Retention Sales
Bank of St. Lucia - Branch Cross Sell Training
Bilray - NY - Script

Capital Solutions Bancorp - FL - Teleboutique Implementation, Scripts, TM Training
Cable Bahamas - Nassau - Script, Outbound TM Training
Caja Madrid - Madrid Spain - Retention Training
Caterpillar/CEFCU - IL Telecenter Design, Script, TM Training
Chase Manhattan Mortgage - PA - Self Paced New Hire Training Program
Christus St. Catherine Health & Wellness Center - TX - Assessments

Churchill Mortgage - TN -Assessments
CIT Small Business Lending - MN - Assessments
Citibank Illinois - IL - Teleboutique Design, Script, TM Training
Citibank Florida - FL - Teleboutique Design, TM Automation, Assessments, Script, Tm Training

Citibank Romania - Sales Training
Commonwealth Financial - MA - Customer Service Training
Comp Data Survey - KC, MO - Assessments
Country Companies Insurance - IL - Script, TM Training
Digisoft - NY - Telemarketing Software Training
eFrame Technologies - NE - Scripts, TM Training
Executone - CT - Telemarketing Software Training

First Internet Bank - IN - Inbound Sales Training
First Union Mortgage - NC - Needs Based Mortgage TM Training
Fleet Mortgage - RI - Call Center Training Needs Assessment
GE Capital Assurance - VA - Script, Field Sales Training Redesign
Hartford Courant - CT - TM Training
ICICI Bank - Mumbai India - Consulting
Interstate Batteries - IA - TM Training, Supervisor Training, Train-the-Trainer

Lenders One - Scripts, Sales Training
Lilly Software - NH - TM Training
Marketlink - IA - Scripts, TM Training, Supervisor Coaching
Member Insurance Agency - IL - Field Sales Needs Based Selling Training, Script, Tm Training
Memorial Medical Center - IL - Fund Raising TM Training, Script
Michigan National Bank - MI - Teleboutique Design, Assessments, Script, TM Training
Motorola Credit Union - MI - Customer Service
Motors Insurance Corp (GM) - MI Assessments, Scripts, TM Training
National Australia Bank - Melbourne - Training, Train-the-Trainer, Scripts, Monitoring and Coaching
Nationsbank - TX - Script, TM Training
Norwest Mortgage - MN - Script, Needs Based Mortgage TM Training
Noteworld - WA - Needs Based Selling Training
Octel - TX - Scripts, Telemarketing Software Training
OSI - OH - Call Center Training Needs Assessment
P & M Consulting - KC, MO - Script
Pacesetter - NE - Script
Primeway Federal Credit Union - TX - Script, Training
Profiles International - TX - Needs Based Selling Training
Prospect Strategies - Canada - Script
Prudential Mortgage - MN - Needs Based Mortgage TM Training, Script
Raiffesen Bank - Austria and Bratislavia - Sales Training
Riggs Bank - DC - Call Center Assessment, Sales Training Video and Script
SelectQuote - CA - Script, TM Training, Vendor Manager
South Plains Mortgage - TX - Assessments, Script, Needs Based Selling Training
Special Data - FL - Scripts
Suncap Mortgage - AL - Scripts
Teletrac - KC, MO - Field Sales Needs Based Selling Training
TopHat Help Desk Solutions - ND - Assessments, Script, TM Training
Upland Mortgage - PA - Call Center Consolidation Assessment
Vectren Source - IN - TM Training
Visual Business Solutions - OH - TM Training
Wells Fargo Bank - CA - Call Center Design, Scripts, TM Training, TM Software Training, Needs Based Selling Training

ST. LOUIS CLIENTS
Action Lists Assessments, - TM Training
AET Medical - Assessments
Allibert-Contico - TM Consulting
All America - Financial Script
AMCON - The Eye Care Center - Assessments, Script, TM Training, Supervisor Coaching
Antidote Computer - TM Training
Application Design Group - Assessments
AttorneyFind.com - Script, Campaign Testing
The Audit Group - TM Training
Axis Home Warranty - TM Training
Barrett Electrical - TM Training
The Benfield Group - Script, TM Training
Blue Cross/Blue Shield of Missouri - Script, Field Sales Needs Based Training
BowlingShirts.com
Build-A-Bear Workshop - Assessments, Script, Customer Service Training
Business Response, Inc. - Scripts, TM Training, Project Management
Business Training Library - Assessments, Needs Based Selling Training

Chemir Polytech Assessments, - Script, TM Training, Sales Team Management
Citicorp Mortgage - Process Documentation
Colt Safety Assessments, - TM Training
CompreHealth - TM Training
Consumer Auto Refinance - Assessments
Cruisin'USA/Bowlingshirt.com - Hiring, Training, Scripting, Coaching
Dale Carnegie- Script,TM Training
Data Dash - Assessments
DataMarq - Assessments, TM Automation, Scripts, TM Training
Direct Impact - Assessments
DS Direct - Assessments
Fireman's Fund - Direct Script, TM Training

Flesh Company - TM Training
Gardner Realty - Assessments, TM Training
General American Insurance - Assessments, TM Automation, Script, TM Training
Gorman & Gorman - Assessments, Script, Needs Based Selling Training
Graphic Connections - Assessments
Great American Insurance - Assessments, Script, TM Training, Train-the-Trainer
HDIS - TM Training
Holten Meat - Script, TM Training
Huge Pest Control - Script, TM Training, Team Sales Management
Hunt & Zolman - TM Training
Hunter Engineering - Assessments, TM Automation, Script, TM Training
Interstate Supply - Script, TM Training
Intoximeters - TM Automation, Script, TM Training
ITT Lyndon - TM Automation
Jackson Products - Customer Service Training
Johnson Heater - TM Training, Teleboutique Implementation
Katy Computers - Assessments, TM Training
Kennelwood - Customer Service Training
Klasek Letter - TM Training
KSDK - TM Training
Kwik Kopy Westport - Script, TM Campaign Management
Liguori Publications - Assessments, Script, TM Training
The Lindner Funds - Assessments, TM Automation, Script, TM Training
Lucent Technologies Script, TM Training
Manchester Leasing- Phone Technology Assessment
Mainline Mortgage -TM Training
Mallinckrodt Pharmeceuticals - Assessments, Script, Training
Marcone Appliance Parts Assessments, Script, TM Training, Collections Training
Maritz Travel Company Field Sales Needs Based Selling Training
Marketing Direct Assessments, Scripts
McLeod USA Customer Service Training
MediEquip Assessment, Retail Sales Training
Missouri Equity Mortgage - Mystery Shopping, Assessments, Sales Training
Myra Katz & Associates Needs Based Selling Training
New York Life Insurance Teleboutique Implementation, Script, TM Training
Nexstar Financial Script
Nikco Sports Assessments, TM Training
Optek TM - Practice Management

Physician Data Management - Assessment
Provident Counseling - Business Development Coaching
Primary Network - TM Training
Renard Paper Company - Assessments, TM Training
Ronan Sign - TM Training
Royal Papers - Assessments, TM and Field Sales Training
Rubicon - Assessments
Sappington Farmers Market - Assessments, Sales Coaching
Sheraton Four Points - Assessments
Space Plus - Needs Based Selling Training
St. Clair Home Improvement - Script, TM Consulting
S. Louis Business Journal - TM Training
St. Louis Convention & Visitors Commission - TM Automation, Script, TM Training
TAB - The Alternative Board - Leader's Training Program, TM Campaign Design
TALX - Script, TM Training
Telephone Doctor - Assessments, TM Training
Thumbs Up Telemarketing - Script, TM Training
Tri-Tech Information Systems - TM Training
United Construction - Customer Service Training
United Dental - TM Training
URI Information Systems - Script
Weatherline - Assessments, TM TrainingXO Communications - TM Training

Clients

Thumbs Up Telemarketing     |     Gorman & Gorman

Build-A-Bear Workshop     |     Citibank

AT & T Universal Card

 

Click here to see more of Sam's Customers >>

Kudos

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

I highly recommend Sam Black for improving your telephone skills, both in sales and customer service. I have taken her workshops and (used) the testing program, which I highly recommend.

Tessa Greenspan. CEO
Sappington International Farmers Market

Hi Sam,
You rock! Thank you so much for the webinar today. I learned or was reminded of activities I can do to manage my selling effectively and efficiently. When I grow up I want to be just like the master of sales, Sam Black.

To your success,

Donna Gamache
eWomenNetwork

Sam and I worked together at Citicorp Mortgage. We hired her to come to St. Louis to take the internal sales phone group to the next level. During the time in which Sam worked for me running the team she set up proecesses, training, and overall increased the professionalism of the team which resulted in increased results. She is a very hard working person and knows the ins and outs of professional selling skills and can assist in either setting up a center or improving the results of an existing phone center.

Mike Hagenhoff
Director, KPMG

I have been a sales manager for several years. It was not until I met Sam Black and her Motivative / Upbeat selling program that I learned how to be the right kind of sales manager. Thank you Sam for a well deserved lesson.
Dee Fogelbach – Plumley, Sales Director

The information taught has been very beneficial and provided the tools needed to get the job done right (the first time). Thank-you Thank-you Thank-you Sam!
Mary S. - DataMarq

Click Here to see more of Sam Black's Kudos >>