Monday, December 11, 2017

        

Sam currently has one book available for purchase with another coming soon. She also has several videos you can view and play for your staff.  You can also reserve space at one of her webinars, workshops or her Sales Therapy™ sessions here.

What's New in the Video Vault

Managing Sales Activity

Training Materials

"How to Build Your Business Using the
Phone...Effectively"
"The Owner's Manual to Managing a Sales Team" CDs
 Coming Soon Coming Soon

Sales Therapy™

Phone Sales Therapy™
(2 Session Minimum)

Pick any topic you want that you are struggling with - prospecting, networking, handling objections, closing...it's YOUR agenda and I will provide coaching in 1-hour segments to help you develop in those areas MOST important to you!

In Person Sales Therapy

If you are local to SWFL - the Marco Island to Ft. Myers corridor - schedule your 1 hour segments and I will visit your office to discuss any topic you want that you are struggling with - prospecting, networking, handling objections, closing...it's YOUR agenda and I will provide coaching in 1-hour segments to help you develop in those areas MOST important to you! Each hour is $150.

Ride-Along Coaching
(2 Hour Minimum)

Schedule a sales appointment and I will accompany you to the appointment, observe it and coach you after it. Each 2 hour session is $250.

Please choose which program you'd like

Requested Date / Time

Requested Date / Time

Sales and Customer Service Webinars

M1 - Managing People

A 75 minute program designed to help supervisors and managers coach their sales or customer service sales reps following 40+ Managing People principles and The Socratic Coaching Model.

DATE: Monday 10/29   3:00 - 4:15 pm

 

S1 - Managing Your Selling

A 75 minute program designed to help sales reps plan their day/week with the activities needed (calling, networking, emailing and more) to build a pipeline of prospects, appointments, sales presentations, proposals...and closed sales.

DATES: Thursday 10/11   2:00 - 3:15 pm and

Tuesday 10/23  2:00 - 3:15

 

S2 - Asking the Right Questions

A 75 minute program providing an introduction to Needs Based Selling concepts - Selling is NOT Telling - with focus on key FACT and PROBLEM questions to QUALIFY your prospect and uncover a need for the product or service before presenting any Features and Benefits.

DATES: Thursday 10/11  

3:45 - 5:00 pm and

Tuesday 10/23  3:45 - 5:00 pm

 

S3 - Handling Objections AND Closing

A 75 minute program providing providing tools to respond professionally and effectively to any objections raised by prospects during the sales presentation or during the proposal follow-up stage and then Closing or Re-closing. Although S2 is not required, it will be helpful to have attended that webinar.

DATES: Monday 10/22  2:00 - 3:15

Thursday 10/25 2:00 - 3:15
 

S4 - Presenting Your FEATURES AND BENEFITS related to needs

A 75 minute program designed to help sales reps discuss the key features of their product or service coupled with the appropriate benefits for their prospect. Eliminates FEATURE DUMP!

DATE: TBD

 

S5 - TIPS TO EFFECTIVE NETWORKING AND TRADE SHOWS

A 75 minute program designed to help sales reps make networking events and functions produce more results. What to do and not to do at a networking function. What to do immediately after a networking event. Break old bad habits and get some new ideas for Summer and Fall networking and trade show events!

DATE: TBD

 

CS 1 Treating our Callers/Customers as Guests

A 75 minute program focused around the 14 minute The Guest video, discussion of the 6 C's of Service AND TIPS for using our Voices effectively.

DATES: Mon 10/22  3:45 - 5:00pm

Thursday 10/25  3:45 - 5:00pm

CS 2 - Handling the Irate Caller and Listening Skills

A 1 hour program presenting skills to be an effective listener and to use those skills to handle complaints and retain customers.

DATE: TBD


 

BE Business Etiquette

A 90 min program covering key components of Business Etiquette for the New-To-Workforce employee regarding attire, language, and interaction with other ethnic, racial or religious employees, and compliance with work rules.

DATE: TBD

 

Please choose which package you'd like Enter webinar numbers

Sales and Customer Service Workshops

Script Writing Workshop NEW

On-site at training center in Bonita Springs, Fl
* Intro to the Company
* Call-to-Action Voice Messages
* Gatekeeper Rebuttals
* 30 Second Intro to the Decision Maker
* Key NEEDS probes to the Decision Maker
* Discussion of your Features and Benefits RELATED to those     identified Needs
* Close for the appointment or the proposal or... the sale!
* Handle objections professionally and confidently
* Reclose call/meeting objective
* Manage Prospect Expectations - Next Steps

DATE:

SW1 - TBD

 

Customer Service Skills - 1/2 Day

A workshop on treating customers as GUESTS at your company - whether they call you for information or visit your office/retail store.  How to make them feel valued, handle complaints effectively, and build loyalty.  Featuring The Guest video and training on

* Voice and Listening Skills

* Handling the Irate Caller

* Creating Effective Problem Handling Procedures

WHO SHOULD ATTEND?:

Any employee responsible for answering the phone, greeting walk-in customers, taking orders or handling complaints.

CSS1 - DATE: TBD

Business Etiquette - 1/2 Day

A 90 min program covering key components of Business Etiquette for the New-To-Workforce employee regarding attire, language, and interaction with other ethnic, racial or religious employees, and compliance with work rules. Also includes role plays.

BE1 - DATE:  TBD

Prospecting and Selling Skills Workshop

A full day of On-site training in our Bonita Springs, Fl workshop focusing on core sales skills for phone or face-to-face.  Covers:

* Voice and Listening Skills

* Appointment Setting

* Getting Past the Gatekeeper

* Needs Based Probing

* In-person presentations

* Closing

* Handling Objections.

* Managing Selling Activities Effectively

50 page workbook plus a prospecting Job Aid

WHO SHOULD ATTEND?:

Any sales rep, sole proprietor, independent rep lacking formal sales training OR struggling to achieve goals and wanting/needing to raise the bar on performance in 2011!

DATES: 

ST1 -TBD

Focused Selling Skills Workshop - 1/2 Day

A half day program for experienced sales reps needing to sharpen their skills for 2012 and into 2013. Covers:

* Needs Based Probing - Selling is NOT Telling

* Closing

* Handling Objections

* Managing Selling Activities

DATE:

FSS1 - Friday 10/19 8:30 am - 12:30 PM

Managing People - 1/2 Day

For the newly promoted manager or managers struggling to be the mentor and coach needed to motivate their team.

MP1 - Date:  TBD


Full Day:

Please choose which program you'd like

Half Day:

Please choose which program you'd like

Business Etiquette or Managing People :

Please choose which program you'd like