Sam Black’s webinar series including …
“Needs Based Selling”, “Handling Objections”, “Treating Customers and Callers as Guests”, “Features, Benefits and Closing the Sale”, “Listening Skills and the Irate Caller”, has given my loan officers a whole new skill set and a new and refreshing perspective on selling. Since we added Sam to our team, we have had some of our best lock and closing months ever!
Raymond J. Berger
Director of Residential Loan Origination
First Internet Bank