Wednesday, September 18, 2019


Article - "Q & A with Sam Black" As featured on Nov 2012

Article -  "Turn Your Call Center Into A Profit Center" Peak Performance Consulting Group Financial Newsletter, June 2003

Article - "Prospecting for NEW Business in this Economy" St. Louis Direct Marketing Association of St. Louis Newsletter, July 2002

Article - "Effective Coaching in a Call Center" Sam Black, July 2002

Article - "Just Because They Can Fog A Mirror...Doesn't Mean You Should Hire Them!" St. Louis Direct Marketing Association Newsletter, Spring 2001 and now revised/updated for 2011 hiring environment

Article- "Telemarketing-The Untapped Resource for Small Businesses" St. Louis Small Business Monthly, Feb. 1997