Wednesday, September 18, 2019


Sam Black is a national speaker and can present to groups as small as 10 and as large as 300.  We can be the speaker or workshop facilitator at national sales meetings - annual or quarterly meetings - that need a dynamic presenter to kick-off the event or to provide quality content during the event.

Key topics presented in the past have included:

  • How to Build Your Business Using the Phone Effectively
  • Treating Your Customers as Guests
  • Voice Mail and Email Etiquette
  • How to Manage Your Small Sales Team
  • Automating Your Call Center
  • How to Hire the Best Telemarketing Rep
  • Writing an Effective Telemarketing Script
  • How to Coach your Managers’ Career Path
  • Customer Service for Support Staff
  • Phone Skills for Effective Communications
  • Effective Coaching for the Call Center Manager
  • How to Start a Successful Home Based Business
  • Business Etiquette for the Newly Graduated Employee

Speaking Engagements

Sam Black can speak on any customized topic that involves:

  • Sales, Telemarketing, Prospecting and Networking
  • Scripts, Customer Service, Financial Services Selling (Mortgages, Insurance)

These presentations can be interactive workshops or presentations.


Call Sam at 239-949-7267 to request a specific date/topic for YOUR next Sales or Customer Service event!

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Managing Sales Activity